Introduction
At Ana® Jeans, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website or make purchases from us.
Please read this Privacy Policy carefully to understand how we handle your personal information. By using our website or purchasing our products, you agree to be bound by this Privacy Policy and our Terms of Use. If you do not agree with our policies, please do not access or use our site.
We may occasionally update this Privacy Policy to reflect changes in our practices. If we make any material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Collection of Personal Information
Information You Provide to Us
We collect information you provide directly to us, such as when you make a purchase, create an account, subscribe to our newsletter, fill out a form, request information, take a survey, or otherwise communicate with us. This information may include:
- Contact details such as your name, email address, postal address, and phone number.
- Payment information such as your credit/debit card number and billing address when you make a purchase.
- Profile information such as your username, profile photo, and password-protected account details.
- Feedback and correspondence such as information you provide in your responses to surveys, when you report problems with our website or app, and any other communication with our customer service team.
Information Automatically Collected
As you navigate our website or app, we may automatically collect information about your visit through cookies, web beacons, web server logs, and other tracking technologies. The information we collect includes:
- Technical information about your computer, device, and browser such as your IP address, device type, operating system version, settings, specifications, browser type, browser language, referral URLs, hardware ID, connection speed, and network carrier.
- Usage information about your use of our website and services such as pages you visit, links you click, searches you conduct, date and time of access, error logs, and other similar information.
- Location information such as your device’s GPS signal, nearby WiFi networks, beacons, cell tower location that may convey to us the approximate location of your device.
- Cookies and other tracking technologies to identify your browser or device and allow our website and app to function properly, understand user activity, and monitor website performance. We and our third-party partners also use cookies for marketing and advertising purposes.
Use of Personal Information
We use the information we collect for a variety of business purposes including:
- Fulfilling your orders including processing payments, shipping products, and communicating with you about your orders.
- Improving our products and services by analyzing broad user trends and preferences to better understand our customers and improve our offerings.
- Marketing and advertising by sending you promotional communications about new products we think you’ll like, special offers and sales, and other updates. You can control whether you receive these communications as detailed in the User Choices section below.
- Securing and protecting by detecting security incidents; protecting against fraud, malicious activity, and other crimes; and ensuring the safety of our products.
- Debugging and repairing problems with the website, app, business operations, and user experience.
- Analytics and research to better understand how users access and interact with our website and app. This enables us to improve our user experience and website design and functionality.
- Legal compliance to comply with applicable laws where we operate, including responding to warrants, court orders or other lawful requests.
- Other business purposes described at the time of collection or with your consent.
Disclosure of Personal Information
We will not share, rent, sell or otherwise disclose your personal information to third parties without your consent, except in the following circumstances:
- To our third party service providers who help us operate our business and website or administer activities on our behalf such as order fulfillment, payment processing, marketing, analytics, customer service, security and fraud prevention, website hosting, data storage/backup, and other similar services.
- To comply with legal obligations, regulations, legal processes, or enforceable governmental requests.
- To enforce our Terms of Use, prevent harm, protect our rights and property, detect and prevent fraud, including through the use of third party fraud prevention services.
- To transfer information as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of insolvency, bankruptcy, or receivership where information is transferred to third parties as one of our business assets.
- To third parties in connection with any legal dispute or claim, to defend and protect the rights or property of the Company or our users, or to enforce our Terms of Use.
We also reserve the right to disclose aggregated, anonymized information that does not directly identify you.
Third Party Websites and Services
Our website and services may contain links to third party websites and services. We are not responsible for the privacy practices or content of those third parties. Please read the privacy policies of each third party to understand how they handle your personal information.
Security of Personal Information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error free. We encourage you to take special care in deciding what information you send to us. Please keep this in mind when disclosing any personal information to us via the internet.
Data Retention
We only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it and whether we can achieve those purposes through other means, and any applicable legal requirements. After retention periods expire, personal information will be deleted, destroyed or anonymized.
International Data Transfers
We are headquartered in the United States. When you use our website and services, you acknowledge that your personal information will be processed in the country where it is collected and subsequently transferred to the United States or other jurisdictions where we have operations.
Your Rights and Choices
Access or Update Your Information
If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the website or app and navigating to your account settings. You are responsible for keeping your personal information up-to-date.
Opt-Out of Marketing Communications
You may opt-out of receiving promotional emails from us by following the instructions in those emails or changing your email preferences. Even if you opt-out, we may still contact you for transactional or informational purposes related to your account.
Disable Cookies and Tracking
Most web browsers are set to accept cookies by default. You can remove or reject browser cookies through your browser settings. Some of our website features may not function properly if you disable cookies.
You can disable tracking technologies like Google Analytics by using the Google Analytics Opt-out Browser Add-on. This will prevent your usage data from being used by Google Analytics.
Delete Your Account
You may delete your account with us at any time through your account settings. We may retain some information about you as required by law or for legitimate business purposes after you close your account.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time. If we make significant changes in how we treat your personal information, we will provide you notice through the website homepage and/or user dashboard. Your continued use of our website or services after any change in this Privacy Policy will constitute your acceptance of such change.
